Welcome to the Autism FIRST website. These Terms and Conditions govern your use of our website, online content, forms, and related digital services.

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use the website.

1. About Autism FIRST

Autism FIRST provides autism-related services, including ABA therapy, diagnostic support, family collaboration, clinic-based services, home-based services, and related programs across Virginia.

Information on this website is provided for general informational purposes and to help families, caregivers, referral partners, candidates, and community members learn more about Autism FIRST services.

2. Website Content Is Not Medical Advice

The information on this website is not intended to replace professional medical, behavioral health, psychological, clinical, legal, or insurance advice.

Content on the website is for general informational purposes only. It should not be used to diagnose a condition, determine treatment, replace professional evaluation, or make clinical decisions.

If you have concerns about your child’s development, health, behavior, safety, or care needs, please contact a qualified healthcare provider or appropriate professional.

3. Emergency Situations

Do not use website forms, email, or online inquiries for urgent or emergency needs.

4. Use of Website Forms

The website may include inquiry forms, referral forms, contact forms, employment application forms, or links to third-party forms.

By submitting a form, you agree to provide accurate and complete information to the best of your knowledge.

Submitting a form does not guarantee:

• Eligibility for services
• Immediate availability
• Insurance approval
• Acceptance into a program
• Employment consideration or employment offer
• A specific appointment date or service start date

Autism FIRST will review submitted information and contact you regarding next steps when appropriate.

5. Service Availability

Autism FIRST services may vary by location, program, staffing, clinical appropriateness, insurance coverage, schedule availability, and operational needs.

Information on the website may describe programs or services that are not available at every location or at all times.

Autism FIRST may update, modify, pause, or discontinue services, locations, programs, schedules, or availability at any time.

6. Insurance and Payment Information

Information about insurance coverage, benefits, authorizations, or accepted plans is provided for general guidance only.

Insurance coverage depends on the individual plan, eligibility, medical necessity, authorization requirements, provider network status, and payer policies.

Autism FIRST may assist families with insurance verification, but verification is not a guarantee of payment or coverage. Families are responsible for understanding their insurance benefits, cost-sharing obligations, deductibles, copayments, coinsurance, and any services not covered by insurance.

7. Employment Information

Career information on the website is provided for general recruitment purposes.

Submitting an application or resume does not guarantee an interview, job offer, or employment.

Autism FIRST may update job descriptions, requirements, schedules, locations, and hiring needs at any time. Employment decisions are based on qualifications, organizational needs, applicable laws, and internal hiring processes.

Autism FIRST is an equal opportunity employer.

8. Acceptable Use

You agree not to use the website in a way that:

• Violates any law or regulation
• Interferes with website security or operation
• Attempts to gain unauthorized access to systems, data, accounts, or networks
• Submits false, misleading, harmful, or unlawful information
• Uploads malicious code, viruses, spam, or harmful files
• Copies or uses website content in a misleading or unauthorized way
• Harasses, threatens, or harms others
• Attempts to disrupt Autism FIRST operations or digital services

Autism FIRST may restrict or block access to the website if misuse is suspected.

9. Intellectual Property

All website content, including text, graphics, logos, images, page layouts, design elements, icons, videos, downloads, and other materials, is owned by or licensed to Autism FIRST unless otherwise noted.

You may view and use website content for personal, informational, non-commercial purposes.

You may not copy, reproduce, modify, distribute, sell, publish, or use Autism FIRST content for commercial purposes without written permission.

10. Third-Party Links and Tools

The Autism FIRST website may link to third-party websites, platforms, forms, tools, or resources. These may include intake platforms, referral forms, career forms, social media platforms, map tools, payment or insurance resources, and other external services.

Autism FIRST is not responsible for the content, security, accuracy, availability, privacy practices, or terms of third-party websites or platforms.

Your use of third-party websites is subject to their own terms and policies.

11. Website Accuracy

Autism FIRST works to keep website information accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free at all times.

Website content may be updated, corrected, changed, or removed without notice.

If you notice outdated or incorrect information, please contact Autism FIRST so we can review it.

12. No Guarantee of Website Availability

Autism FIRST does not guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may be unavailable due to maintenance, updates, hosting issues, technical problems, security needs, or circumstances beyond our control.

13. Limitation of Liability

To the fullest extent permitted by law, Autism FIRST, its owners, employees, contractors, affiliates, service providers, and representatives are not liable for damages arising from your use of or inability to use the website, reliance on website information, third-party links, website errors, technical issues, or unauthorized access.

This limitation applies to direct, indirect, incidental, consequential, special, punitive, or other damages, where permitted by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Autism FIRST, its owners, employees, contractors, affiliates, service providers, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms and Conditions, or violation of applicable law.

15. Privacy

Your use of the website is also governed by our Privacy Policy. Please review the Privacy Policy to understand how Autism FIRST may collect, use, disclose, and protect information.

If you are receiving services from Autism FIRST, additional privacy notices or clinical privacy practices may apply.

16. Accessibility

Autism FIRST aims to make its website accessible and user-friendly. If you experience difficulty accessing content or using any part of the website, please contact us so we can work to address the issue.

17. Changes to These Terms

Autism FIRST may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after updates are posted means you accept the updated Terms and Conditions.

18. Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

Any disputes related to the website or these Terms and Conditions will be handled in accordance with applicable Virginia and federal law.

19. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Autism FIRST
Phone: (844) 822-2250
Email: scheduling@autismfirstus.com
Website: https://autismfirstus.com